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The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

Bag om The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9780071821148
  • Indbinding:
  • Hardback
  • Sideantal:
  • 336
  • Udgivet:
  • 16. februar 2014
  • Størrelse:
  • 229x161x29 mm.
  • Vægt:
  • 538 g.
  • BLACK WEEK
Leveringstid: 8-11 hverdage
Forventet levering: 9. december 2024

Beskrivelse af The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.

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