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EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook

Bag om EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook

IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9789401802536
  • Indbinding:
  • Hardback
  • Sideantal:
  • 152
  • Udgivet:
  • 2. januar 2018
  • Størrelse:
  • 298x212x13 mm.
  • Vægt:
  • 426 g.
  • BLACK NOVEMBER
Leveringstid: Ukendt - mangler pt.

Beskrivelse af EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook

IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market.

Brugerbedømmelser af EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook



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