Cross Functional Influence: Getting Things Done Across the Organization

The problems we face, decisions we make and projects we run are complex-a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly in one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required-because unless you have the biggest title on the organizational chart, your authority doesn't cover it all. And where authority ends, influence begins.